FAQs

When will my items be shipped?

All items will be shipped within 3 working days. All UK items are shipped with FREE 2nd class postage. If you wish to pay to upgrade to tracked and/or signed for postage please just contact me.

Do you accept returns and refunds?

For hygiene reasons I’m afraid all earrings are non-returnable. If any item arrives damaged then please just contact me to arrange a replacement. Please note photos of the damaged items will be required.

What is the jewellery made from?

The jewellery is predominantly made from epoxy resin. This is essentially a crystal clear plastic that coats the hand drawn design. Most of the pieces also include glitter, which is added before the resin sets so ends up encased inside the jewellery.

Why is the jewellery not suitable for latex allergy sufferers?

The jewellery items themselves do not contain latex but I often use liquid latex to coat the front of the pieces to protect them while I am adding resin to the back. This stops any of the resin accidentally getting stuck to the front and ruining all my hard work! The latex isn’t essential to the process however so can be omitted. If you have a latex allergy and wish to purchase an item please contact me and I can create a latex free piece.

Do you offer custom requests?

I love to hear from people with ideas for custom requests. Some ideas and images I am not able to do (for example copyrighted images) but the first thing to do is to contact me and we have have a chat through ideas!

How do I join your mailing list?

Please click here to join my mailing list. Don’t worry I don’t spam, you’ll just hear from me around once a month!

Do you have a GDPR policy?

Of course! Please click here to read it.